Application Administrator / FEP Support Engineer at Appzone Limited

August 10, 2023
Application deadline closed.

Job Description

Appzone Limited is Africa’s leading provider of Integrated Banking and Payment software platforms and incidentally creator of BankOne; the world’s leading cloud infrastructure for Banking and Payment processing targeted at Small and Medium financial Institutions.


  • We seek an innovative, self-driven and ambitious Application Administrator/SI Engineer to join our Technical Operations team.
  • As an Application Administrator/Systems Integrator, you will be responsible for managing and maintaining our organization’s systems, applications, and infrastructure.
  • The ideal candidate should have a solid technical background, strong problem-solving skills, and a proactive approach to system administrator

Job Responsibilities

  • Install, configure, and maintain servers, operating systems, and software applications to ensure optimal performance and availability.
  • Monitor and troubleshoot system and application issues, perform root cause analysis, and implement effective solutions.
  • Quickly resolve system failures and troubleshoot live support tickets.
  • Occasional visit to the customer’s premise to resolve technical issues and set up integration of new services with the bank’s CBA/FEP (Knowledgeof ISO 8583 is an advantage)
  • Collaborate with cross-functional teams to ensure seamless integration and functionality of systems and applications.
  • Stay up to date with the latest blockchain technologies, trends, and best practices.
  • Provide technical support and guidance to end-users, assisting with troubleshooting and issues resolution.
  • Participate in IT projects, contributing to planning, implementation, and post-project evaluation.
  • A continuous improvement mindset, staying up to date with the latest industry trends and technologies.

We would love to meet you if:

  •  You want to build something that endures. The legacy of the work you do matters to you.
  •  Experience with any of these scripting languages (PowerShell, Golang, Python).
  •  Docker Experience for local development, building and securing containers.
  • Hands-on experience with monitoring tools such as Prometheus/Grafana, Datadog and log management solutions like ELK stack (Elasticsearch, Logstash, and Kibana)
  • 3+ years’ experience as a Systems Administrator, Application Support or similar role with solid experience and practical understanding of networking protocols, services, and infrastructure components.
  • Proven skills with Linux or UNIX systems and related protocols/software with 3+ years’ experience.
  • Excellent problem-solving skills and the ability to work effectively under pressure.
  • Hands-on experience in working with production environments with zero tolerance for any errors.
  • Strong communication skills and the ability to collaborate with cross-functional teams.


  • B.Sc. in Computer Science, Information Technology, Engineering, or closely related field.
  • Have experience provisioning, managing, and trouble-shooting private cloud solutions such as OpenStack, docker swarm and Kubernetes.
  • > 3 years related work experience in an Application Administrator/Systems Integrator role.
  • Have experience with Hyperledger tools and projects such as Besu and Fabric.

Physical Requirements:

  • We currently run a flexible work structure; some days are remote while others require you to collaborate with colleagues at the office location.
  • For each situation, you may have:
  • Prolonged periods sitting at a desk and working on a computer.
  • This role reports to the Technical Operations Manager