Brand Community Engagement Manager at Motherland Humans

Advertising/Media, Social Media Management
Nigeria, Ghana
June 23, 2023
Remote
Application deadline closed.

Job Description

At Motherland Humans we are dedicated to celebrating cultural heritage, fostering community, and redefining fashion through our unique brand. As we expand our presence and make a positive impact, we seek a talented and visionary individual to join our team.

Responsibilities:

  • Community Engagement Strategy: Take charge of community engagement strategies, driving growth and brand visibility.
  • Content Creation: Craft and curate captivating content for social media platforms.
  • Team Leadership: Lead, motivate, and empower the social media team, setting industry trends.
  • Data Analysis: Extract insights from community data to optimize engagement and track key performance indicators.
  • Collaboration: Collaborate with cross-functional teams to execute integrated campaigns and initiatives.
  • Partnerships: Foster relationships with brand partners and create collaboration programs.
  • Social Media Strategy: Implement a strategic and results-oriented social media strategy.
  • Customer Engagement: Address inquiries, comments, and feedback across social media channels.
  • Community Events: Plan and execute community events online and offline.

Qualifications:

  • Prior experience in community management or related roles, demonstrating successful community engagement.
  • Ability to support CX experience with the goal to acquire and retain customers.
  • Strong knowledge of social media platforms, content strategy, and trends.
  • Excellent communication and interpersonal skills to engage with community members.
  • Data analysis skills to derive insights and optimize engagement strategies.
  • Passion for cultural heritage and a genuine desire to connect with diverse communities.
  • Experience in developing brand advocacy programs and influencer partnerships.
  • Proficiency in social media management tools and analytics platforms.
  • Strong project management skills and ability to handle multiple initiatives.
  • Creative thinking and innovation in community engagement.

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