Business Manager (Pay With Transfer) at Palmpay Limited

Application deadline closed.

Job Description

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payment platform that offers a number of financial services.


  • The Business Manager is responsible for overseeing and managing the sales activities within a designated geographic area.
  • Accountable for achieving sales targets, driving revenue growth, and ensuring customer satisfaction.
  • The role involves managing a team of sales representatives and collaborating with other departments to develop and execute effective sales strategies.

Key Responsibilities

Sales Management:

  • Develop sales plans and strategies to achieve or exceed sales targets within the assigned area.
  • Monitor sales performance and provide guidance and support to the sales team to meet their individual and team objectives.
  • Identify areas of improvement and implement corrective actions to optimize sales effectiveness.

Team Leadership:

  • Recruit, train, and motivate a high-performing sales team.
  • Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
  • Foster a positive and collaborative work environment to promote teamwork and achieve sales goals.

Territory Management:

  • Analyze market trends, customer needs, and competitors’ activities to identify business opportunities.
  • Allocate sales territories and set sales targets for team members based on market potential and business objectives.
  • Ensure effective coverage of the assigned area by monitoring sales activities and implementing territory management strategies.

Relationship Building:

  • Build and maintain strong relationships with key customers, distributors, and other relevant stakeholders.
  • Collaborate with the marketing department to develop promotional strategies and support marketing campaigns.
  • Resolve customer issues and complaints in a timely manner to maintain customer satisfaction and loyalty.

Reporting and Analysis:

  • Prepare regular sales reports, forecasts, and performance metrics for management review.
  • Analyze sales data to identify trends, opportunities, and potential challenges.
  • Provide insights and recommendations to improve sales performance and achieve business objectives.

Qualifications and Requirements

  • Bachelor’s Degree in Business, Marketing, or a related field (or equivalent experience).
  • Proven experience in sales management, preferably in FMCG, Banking Industry and Fintech.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Results-oriented mindset with a track record of meeting or exceeding sales targets.
  • Analytical and problem-solving abilities.
  • Proficiency in using sales management software.
  • Availability to travel within the assigned area as needed.