Collections Analyst (Credit Risk) at FairMoney

March 22, 2024
Application deadline closed.

Job Description

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

Job Description

  • You will be working as a Collections Analyst in the Risk department and will be responsible for driving the growth of our portfolio in Nigeria.
  • Your mission is to ensure portfolio performance according to the company OKRs, offering the best-tailored credit services to as many clients as possible.
  • Your goal is to build FairMoney as a Tier 1 digital lender in Nigeria and you will be a key Business Partner to achieve the same.
  • As the Collections Analyst for the Nigerian business, you will be part of a team that plays a critical role in managing FairMoney’s ability to grow in the market.
  • You will be one of the key stakeholders and contributors in decisions revolving around the business and product strategies.

Role and Responsibilities

  • Assist in the development of collections strategy
  • Strategic campaign planning and optimization of new and existing collections models
  • Utilize data sets to perform analytics and propose solutions
  • Own the main portfolio metrics – default rates, acceptance rates, and profitability
  • Collaborate with Data Science, Debt Collection, and Growth teams on a daily basis
  • Work closely together with the Product and Engineering team on improvements for the lending product
  • Build, improve, and maintain the credit risk policy for Nigeria that will allow growth of the portfolio according to company OKRs
  • Communicate the performance results and other findings with the respective stakeholders
  • Keep up to date with the company’s lending protocols
  • Benchmarking current risk practices against those stipulated within business units
  • Implementing the best possible methodologies in improving the credit performance, considering the risk associated, yet offering the prime credit facility


  • At least 2 years experience with exposure to Fintech / retail banking credit risk (consumer loans) / NBFCs
  • Expert in credit risk analysis/underwriting principles, methods, and practices
  • Proficient SQL user, with reasonable experience with BI tools like Tableau, PowerBI, or similar
  • Strong quantitative analysis experience
  • Strong attention to detail and ability to notice discrepancies in data
  • Impeccable understanding of financial statements, ratios, and concepts
  • Strong communication skills.


  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Hybrid work
  • Paid Time Off