Country Security Manager at Pinkerton

November 20, 2023
Application deadline closed.

Job Description

Pinkerton is the industry’s leading provider of risk management services and solutions for organizations throughout the world. We have over 160 years of experience managing risks that could potentially harm your business or enterprise. From private detective work to corporate risk consulting, Pinkerton prides itself on offering services to keep your company safe.

Job Summary

  • The Country Security Manager (CSM), assigned to one of Pinkerton’s largest global clients, will drive the development and standardization of security policies and programs to safeguard the client’s corporate business operations within Nigeria.
  • The CSM is responsible for supporting security and safety operations, business continuity, emergency response, and physical security design/installation within the country.

Essential Functions

  • Represent Pinkerton’s core values of integrity, vigilance and excellence.
  • Establish and maintain close and collaborative working relationships with multiple cross-functional teams and business stakeholders including, but not limited to, IT, Global Real Estate Facilities, Human Resources, and Legal.
  • Responsible for day-to-day security operations which includes oversight of the Integrated Security Services portfolio.
  • Assess, plan, and arrange third-party security services.
  • Review, manage, and monitor the effectiveness of contracted ­security services/resources using Monthly Business Review (MBR) and Quarterly Business Review (QBR) metrics.
  • Continuously review, implement, and maintain effective security policies, procedures, and practices.
  • Develop performance metrics to track and improve individual, team, system, and site performance.
  • Establish and implement effective, predictable, and measurable procedures/processes to be communicated clearly among client’s stakeholders.
  • Conduct initial workplace incident investigations, site security audits, special event coordination, and other safety, security, or business continuity initiatives.
  • Confirm incident and crisis management response procedures are identified, documented, and understood by all key stakeholders.
  • Engage the business and facilitate the development of business continuity plans, which are tested for critical business functions, and facilitate contingency arrangements and/or capabilities that are fit for purpose and present an effective response.
  • Engage with business areas and customers to promote and provide awareness and training to drive consistency and compliance and achieve successful outcomes and foster a resilient client culture.
  • Partner with critical functions to support the implementation of effective business continuity plans and facilitation of on-going testing.
  • As action owner, understand the vulnerabilities of assigned sites.
  • Identify, assess, and present the risks to the business leaders and propose appropriate mitigating controls such as risk control treatment and action plans.
  • Implement controls for the execution of risk treatment plans and update the risk register and risk heat maps accordingly.
  • Arrange and manage international travel and conference calls.
  • Monitoring the effectiveness of controls.
  • Develop and maintain a network of key stakeholders and resources within the assigned region.
  • All other duties, as assigned.

Education, Experience, and Certifications

  • General Secondary Education Certificate or equivalent and/or Degree with at least eight years of security management, law enforcement, business continuity, military experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Intelligence interpretation, security/risk threats, and investigation management experience is required.
  • Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.


  • Bi-lingual skills; English and Hausa.
  • Familiarity with ISO standards (ISO/BS 25999, 22301, and/or SRM 31000).
  • Knowledge of current security technology including Lenel.
  • Understanding of employment legislation related to country-specific security staff and potential moves between providers.
  • Strong project management skills.
  • Effective independent judgment and decision-making ability
  • Able to analyze complex situations and recommend solutions.
  • Excellent written and verbal communication skills.
  • Basic understanding of legal contracts, budgeting, and key terms.
  • Customer-focused and detail-orientated.
  • Assertive and self-motivated.
  • Able to manage multiple projects simultaneously with competing priorities and deadlines.
  • Serve as an effective team player.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting, standing, and/or walking.
  • Travel, as required.