HR Operations Officer at Custodian Investment Plc.

June 22, 2023
Application deadline closed.

Job Description

Custodian Investment Plc. is an investment company with significant holding in companies and brands including Custodian and Allied Insurance Limited, Custodian Life Assurance Limited, Custodian Trustees and Crusader Sterling Pensions Limited all rendering best in class services in their respective spheres.


Responsible for the effective implementation of the Human Resources Management processes, policies as well as provide conducive work environment for staff (full time, contract or expatriate) in line with Custodian’s business plans and strategies.


Employee Engagement

  • Conducts exit interviews.
  • Participates in the delivery of staff inductions.
  • Provides guidance to staff on update requirements, events and frequencies.
  • Implements initiatives in line with approved employee engagement priorities.
  • Conducts periodic staff surveys and makes necessary recommendations.

Workforce Compliance

  • Participates in the employee exit management process, works with relevant functions to ensure that the appropriate procedures are carried out on exit.
  • Monitors and investigates staff absences.
  • Promotes workplace safety.

HR Planning

  • Provides information and insights to the Head, Human Resources Operations for the preparation of the Human Resources plans.
  • Develops and provides to management up to date and accurate reports including board reports.
  • Participates in the preparation of the Human Resources Operations budget and implementation of the plan for the unit.
  • Manages the payment of reimbursable expenses, wellbeing and employee relations strategies, plans, policies and procedures approved by Management.

Payroll and Benefits Administration Support

  • Works with the Head, HR Operations to liaise with the Finance and Accounts to ensure that payroll details are accurate and promptly updated when necessary.
  • Assists with the preparation of advice to staff and management on pay and benefits system.
  • Processes the requisition of staff reimbursables requests e.g. professional exams refund, club subscription etc.
  • Manages the payment of reimbursable expenses, wellbeing and employee relations strategies, plans, policies and procedures approved by Management.

HR Administration

  • Prepares employee related letters e.g. reference letters, promotion letters etc.
  • Maintains and organizes staff hard files in cabinets.
  • Documents and makes recommendation on the Human Resources policies and procedures.
  • Manages the distribution and application of Human Resources policies across Custodian and sets measures that encourage as well as monitor compliance.

Other Duties

Any other duty as assigned by Head HR Operations and Head, HR


Knowledge/ Qualification

  • Bachelor’s degree from an accredited university.


  • 3 – 7 years of relevant experience.


  • Written and verbal communication skills
  • Problem-solving skills
  • Employee relations


  • Lunch provided on-premise.
  • Healthcare coverage for Staff, Spouse and a maximum of four (4) children.
  • Employer pension contribution.