Human Resources Manager at Outcess Solutions Nigeria Limited

July 10, 2023
Application deadline closed.

Job Description

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.


  • Managing and supervising the HR team.
  • Manage the recruitment and selection process.
  • Support current and future business needs through developing, engaging, motivating, and preserving human capital.
  • Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
  • Nurture a positive working environment.
  • Oversee and manage a performance appraisal system that drives high performance.
  • Maintain pay plan and benefits program.
  • Assess training needs to apply and monitor training programs.
  • Report to management and provide decision support through HR metrics.
  • Ensure legal compliance through human resource management.


  • HND / Bachelor’s / MSc Degree in HR or other related fields.
  • Candidate must be within the age bracket of 35 – 40 years.
  • Evidence of professional training/certification in HR (CIPM) or related fields is a requirement.
  • Proven working experience (7-10 years) as an HR Manager is an advantage.
  • In-depth knowledge of labor law andHR best practices.
  • Demonstrable experience with Human Resources metrics.
  • Knowledge of HR systems and databases.
  • Ability to architect strategy along with leadership skills.
  • Excellent organizational and time-management skills.
  • Excellent active listening, negotiation, and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent written and verbal communication skills.
  • Thorough knowledge of common HRIS (HRMS, SAP, Oracle, etc.)
  • Full understanding of the L&D field
  • Broad experience in benefit scheme administration


HMO Coverage & Pension