Job Description
Kyosk Digital Services Limited is a tech-led platform that connects informal retailers who retail in kiosks and other similar retail outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the kiosks.
Job Summary
- We are looking for a talented person to join our Sales team as a supervisor.
- Reporting to the Area Commercial Manager, you will be managing a team of field-based sales agents.
- You will be required to monitor the performance of each person in your team and send daily reports to the Area Commercial Manager.
- You will support in training and hiring of your team from time to time.
Duties
- Establish relationships with new customers through recruiting and onboarding;
- Maintain and grow relationships with existing customers;
- Strive to improve customer satisfaction through excellent customer service;
- Identify and respond to client needs;
- Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in;
- Follow up on customer orders as necessary;
- Anticipate the needs of clients and address them accordingly;
- Meet with customers to determine their specific needs and wants while managing of the whole Value Chain with courtesy and Finesse to deliver results;
- Responsible for 100% Revenue target allocated to individual.
Minimum Requirements
- Diploma in Sales, Marketing or any relevant field;
- Bachelor’s Degree is an added advantage;
- Excellent oral and written communication skills;
- Superior interpersonal skills;
- Ability to take initiative and work independently;
- Exceptional organizational skills;
- Good familiarity with word processing, spreadsheet and database applications;
- A minimum of 4 years of experience in field sales with a least 1 year experience managing a team;
- Strong knowledge of retail industry standards;
- Confident and charismatic approach to people.