User Operations Analyst at OPay Nigeria

August 9, 2023
Application deadline closed.

Job Description

OPay is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 500,000 mobile money merchants. We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status. OPay is a one-stop mobile-based platform for payment and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, and pay bills.

Key Duties / Responsibilities

  • The overall payment product user operation includes recall, new acquisition, fission, promotion, and other work, formulating an operation and recall plan, and effectively improving the conversion efficiency through diversified operation and recall methods;
  • Carry out effective stratification for users, formulate operation strategies for specific stratified users, and promote the refined operation of the entire life cycle of users;
  • Analyze user data, be able to continuously optimize operations and product strategies through data, and improve the efficiency of execution;
  • Link business, products, and technologies to effectively promote the implementation of operational strategies and be responsible for operational effects.


  • Candidates should possess an HND / Bachelor’s Degree
  • More than 3 years of user operation experience, successful operation cases with tens of millions of users are preferred, and backgrounds related to e-commerce or Internet finance are preferred;
  • Broad-minded, good at innovation, and strong operational planning, planning, and implementation capabilities;
  • Good resource integration ability and project management ability can effectively promote cross-organizational cooperation and get the final result.


  • As User Operations analyst for a financial payment application: 3 years (Preferred)
  • In a payment FINTECH firm: 3 years (Preferred)