Business Manager (Pay With Transfer) at Palmpay Limited

Job Description

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payment platform that offers a number of financial services.

Description

• The Business Manager is responsible for overseeing and managing the sales activities within a designated geographic area.
• Accountable for achieving sales targets, driving revenue growth, and ensuring customer satisfaction.
• The role involves managing a team of sales representatives and collaborating with other departments to develop and execute effective sales strategies.

Key Responsibilities

Sales Management:

• Develop sales plans and strategies to achieve or exceed sales targets within the assigned area.
• Monitor sales performance and provide guidance and support to the sales team to meet their individual and team objectives.
• Identify areas of improvement and implement corrective actions to optimize sales effectiveness.

Team Leadership:

• Recruit, train, and motivate a high-performing sales team.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Foster a positive and collaborative work environment to promote teamwork and achieve sales goals.

Territory Management:

• Analyze market trends, customer needs, and competitors’ activities to identify business opportunities.
• Allocate sales territories and set sales targets for team members based on market potential and business objectives.
• Ensure effective coverage of the assigned area by monitoring sales activities and implementing territory management strategies.

Relationship Building:

• Build and maintain strong relationships with key customers, distributors, and other relevant stakeholders.
• Collaborate with the marketing department to develop promotional strategies and support marketing campaigns.
• Resolve customer issues and complaints in a timely manner to maintain customer satisfaction and loyalty.

Reporting and Analysis:

• Prepare regular sales reports, forecasts, and performance metrics for management review.
• Analyze sales data to identify trends, opportunities, and potential challenges.
• Provide insights and recommendations to improve sales performance and achieve business objectives.

Qualifications and Requirements

• Bachelor’s Degree in Business, Marketing, or a related field (or equivalent experience).
• Proven experience in sales management, preferably in FMCG, Banking Industry and Fintech.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Results-oriented mindset with a track record of meeting or exceeding sales targets.
• Analytical and problem-solving abilities.
• Proficiency in using sales management software.
• Availability to travel within the assigned area as needed.