Key Accounts Manager at FairMoney Nigeria (Delta)

Accounting / Finance
Delta, Nigeria
September 7, 2023
Full Time
Application deadline closed.

Job Description

FairMoney is a Credit led Mobile Bank that offers services in emerging markets. It was founded in 2017 and currently operates in Nigeria. The company has received funding of nearly €50 million from global investors such as Tiger Global, DST, and Flourish Ventures. FairMoney has a presence in multiple countries, including France, Nigeria, Germany, Latvia, the UK, Türkiye, and India.

Role and Responsibilities

  • He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
  • Engaging with portfolio of merchants to introduce them to our products.
  • Onboard and retain the merchants and nurture those key relationships over time.
  • Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.
  • Coordinating pre-sales and post-sales follow up
  • Hit target quotas for set KPIs (Transaction value, volume, and revenue).
  • To achieve their daily, weekly, and monthly target of transactions
  • To reactivate the inactive accounts by calling, and visiting them
  • Monitoring market trends and providing regular competitor feedback
  • Have a good understanding of the business’s products or services and be able to advise others about them
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.

Requirements

  • A minimum of 3 to 6 years of experience in the Merchant business
  • Must have an android phone.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.

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